Abnormal: Senior Customer Success Manager, TOLA (Spanish speaking)
January 21, 2026The Village: Global Business Development & Partnerships
January 21, 2026
Headquarters: California, US
URL: https://kinsta.com/
What You’ll Do:
- Content production & workflow management:
- Own and optimize end‑to‑end content production workflows across: blogs, product updates; GTM content packages; multimedia assets and supporting materials
- Ensure content moves efficiently through all stages: brief → draft → review → design → publish
- Maintain clear visibility into all active content initiatives, timelines, dependencies, and blockers
- Partner closely with Product Marketing, Customer Marketing, Design, Demand Gen, and Multilingual teams to align on scope, ownership, and deadlines
- Project management & systems ownership:
- Serve as the primary owner of Wrike for the Content organization
- Maintain and improve project structures, templates, workflows, and task standards in Wrike
- Support rollout of improved content project management processes, including documentation and training
- Cross-functional coordination:
- Act as a central coordination point between Content, Design, PMM, Customer Marketing, Demand Gen, and other Marketing teams
- Help shepherd multi‑format content packages across channels (blog, video, social, email, sales enablement, etc.)
- Ensure handoffs are clear and that no team is blocked by missing information or unclear expectations
- Operational support & tracking:
- Track content status, deadlines, and progress; provide regular updates to stakeholders
- Help standardize content intake and prioritization processes
- Maintain clear documentation of workflows, processes, and best practices
- Support resource planning across internal team members and contractors based on workload and priorities
What You’ll Bring to the Role:
- 3–5+ years of project management or production management experience
- Background in one or more of: SaaS / tech/ Marketing teams/ Creative / digital agencies/ Media or content‑heavy environments
- Proven track record managing complex workflows and multi‑stakeholder projects
- Strong experience with project management tools (Wrike preferred)
- Exceptional organization and execution skills
- Strong ownership of deadlines, calendars, and deliverables
- Ability to manage multiple projects and stakeholders simultaneously
- Comfortable enforcing workflows and timelines while remaining empathetic and collaborative
- Strong cross‑functional communication and coordination skills
- High attention to detail and process improvement mindset
- Will be plus: experience with similar tools(e.g., Jira, Asana, Monday.com, Basecamp, ClickUp)
Our Benefits:
- Annual remote expense budget.
- Flexible PTO.
- Paid parental leave.
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (including vision and dental) for employees hired in the USA, UK, and Hungary.
- Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA
Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.
By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta’s Privacy Policy, including the transfer of your data to the United States.
#LI-Remote, #IHSRemote
To apply: https://weworkremotely.com/remote-jobs/kinsta-content-production-manager
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