Filestage: Support Enablement Manager
April 3, 2026DownHome Solutions: Customer Support Engineer
April 3, 2026
Headquarters: United States
URL: https://hospitable.com/careers
TLDR; We build software for short-term rentals to rent themselves, with a state-of-the-art product and user experience.
We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk
Hospitable is a remote-only, global, and trust-based company. We believe exceptional work comes from exceptional people – no matter their background, geography, or path. Our team spans continents, cultures, and experiences, and that diversity is one of our biggest advantages. We move fast, think boldly, and build with intention.
Our product is loved. Our customers are vocal. Our roadmap moves fast.
Feel free to join one of our upcoming public, bi-weekly Town Halls on YouTube to get a glimpse of it for yourself: https://hsptb.com/twnhll
What you will be working on
We’re seeking a Staff Product Marketing Manager to own how we position, launch, and scale new features—with a direct impact on customer acquisition and adoption.
This is a high-impact role for someone who thrives at the intersection of product, marketing, and strategy.
- Shape product positioning before anything ships, ensuring every feature has a clear market fit, differentiated narrative, and a compelling reason to exist
- Develop the end-to-end storytelling for feature launches across multiple channels, including Town Halls, press releases, social media, podcast appearances, blog posts, in-product messaging, and more
- Partner with Product Managers from the earliest stages of development to influence what we build and how we go to market with the latest features
- Make decisions based on your competitive research, customer interviews, and market opportunities
- Know that Alan’s favorite fruit is Jackfruit
- Contribute to decision making around which features are included in our Host, Professional, and Mogul plans, and how we price our offerings
- Collaborate closely with the Growth team to ensure every new feature and campaign contributes to the health of our full funnel: website → free trial → online travel agency (OTA) connection → subscription → onboarding → adoption → retention
Requirements
Hospitable is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit would work under US or EMEA timezones.
Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. In the meantime, here’s what we’re paying attention to:
- 5+ years experience in Product Marketing – ideally within a fast-moving, product-led SaaS company
- Experience with fintech, payments, marketplaces, or similar products is a huge plus
- Proven experience contributing to the Product Marketing strategy including defining positioning, influencing product decisions, and identifying growth opportunities that move key business metrics
- Exceptional written and verbal communication skills, capable of simplifying complex ideas and rallying cross-functional teams behind a unified story
- Comfortable diving into data to find pockets of demand and growth, and manage campaign results to assess impact, as well as make recommendations as to how these results should shape future actions
- Special kudos if you are a short-term rental host or have been working in a short-term rental business
- Extra special kudos if you are an existing Hospitable customer
Benefits
The company itself is also a product, one that we iterate on. We’re always improving and creating an environment where we all love to work.
- A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output.
- The total budget for this role is within US$164,000.00 – US$199,100.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. For US employees, the gross salary could be anywhere between US$151,313.44 – US$183,698.21
- We also offer options into the company equity through our $HOST token (RSU’s), with a grant value of up to $54,300.00, to share in the long-term upside value of the company.
- Separately, this role is eligible for up to an additional USD $308,292.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact.
- For US employees: healthcare (including EPO, PPO and HSA), 401(k).
- 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
- Complimentary mental health and emotional support with therapists on call through Slack by Spill.
- Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.
To apply: https://weworkremotely.com/remote-jobs/hospitable-staff-product-marketing-manager-usa-emea-remote-1
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