[Hiring] Quality Analyst and Data Manager @Spectrum Human Services

Quality Analyst and Data Manager 

About the Role: Driving Quality and Data Integrity

We are seeking a dedicated Quality Analyst and Data Manager to be responsible for managing the quality performance of both administrative and programmatic functions within the division. This role is vital for ensuring compliance, strategic growth, and operational efficiency through rigorous data analysis and quality management.

You will play a key role in enforcing agency policies, developing procedures, and utilizing analytical techniques to assess program effectiveness. The ideal candidate has a passion for data-driven program success and a solution-focused mindset.

Key Responsibilities Include:

• Quality & Compliance: Monitor program implementation and adherence to the program contract, budget, quality standards, and Council On Accreditation (COA) standards.
• Data Analysis: Analyze and evaluate data pertaining to special projects and tasks assigned by the Executive Director and Division Director.
• Strategic Planning: Work with the Director to develop quality goals, program strategies, and evaluate outcomes.
• Financial Tracking: Track and monitor program goals and expenses, including monitoring planned versus actual expenditures.
• Training & Communication: Plan, develop, and conduct ongoing training for staff, and develop effective ways to communicate with and engage staff¹⁵.
• Process Improvement: Review program management information to identify potential or actual delays in the program process and provide solution-focused plans to the management team.

Qualifications

Education and Experience

• Education: Bachelor’s Degree required in a Human Service Field (e.g., social work, counseling, psychology, sociology, criminal justice), Nonprofit Management, Business Administration, or a similar degree¹⁸. A Master’s degree is preferred.
• Specialized Experience (Minimum 1 Year Required): Must include experience in:
  • Analyzing program plans to determine the impact of financial changes and other pertinent data.
  • Formulating plans and internal policies/guidance for implementation of programming, budgeting, and financial management of available resources.
  • Monitoring planned versus actual expenditures.

Skills and Requirements

• A passion for data-driven program success.
• Strong organizational skills and the ability to prioritize and manage multiple tasks.
• Excellent written and verbal communication skills.
• Demonstrated proficiency in Microsoft Office, case management or Electronic Medical Record systems, and expertise utilizing various cloud-based tools.
• Ability to work virtually in a flexible environment with minimum supervision.
• Travel: Occasional in-state travel to various program sites is required.
• Clearances: Successful completion of background checks is required, including State and Local Criminal history, Child Abuse registry, Sexual Offenders registry, Fingerprinting, and Drug testing.

What We Offer

We are committed to supporting our employees’ professional growth and well-being. Our benefits package includes:

• Health Insurance (BCN Medical, Dental, Vision)
• BlueCare Network Medical and Rx
• Blue Cross Blue Shield Dental 
• Blue Cross Blue Shield Vision 
• 403(b) with employer match
• $10,000 Life Insurance,
• Short-term Disability,
• Holiday Pay (including Juneteenth),
• Paid Time Off.
• Paid training.
• Advancement opportunities.

About Spectrum Child and Family Services

Spectrum Child and Family Services supports our community’s children and teens who are delinquent, have been neglected/abused or abandoned, are medically fragile, may have multiple handicaps, dual-diagnosis, and behavioral and/or emotional impairments. Our goal is to strengthen and empower families, so they become self-sufficient, stable, and competent.