Liveops: Remote Tax Product Support Agent (US)
November 13, 2025The Hello Team: Customer service, Bookkeeping, Architech, all language
November 13, 2025
About the Role
We’re looking for an Instructional Designer to create and maintain high-quality learning materials, simulations, and assessments that power Wing’s training ecosystem. This role ensures all curriculum, modules, and graded simulations remain up to date, engaging, and aligned with evolving tools, processes, and client expectations. You’ll collaborate with trainers, subject matter experts (SMEs), and program leads to translate complex operational workflows into clear, interactive learning experiences.
Qualifications
– Minimum 3 years of experience in instructional design, curriculum development, or training content creation.
– Strong background in corporate learning, adult education, or process-based training.
– Proficiency with e-learning authoring tools (Articulate, Captivate, Rise, Canva, or similar).
– Excellent English writing and communication skills.
– Demonstrated ability to design interactive and visual learning experiences for remote learners.
– Highly organized with strong attention to detail and version management.
Preferred Skills
– Experience designing simulation-based or system-training modules.
– Familiarity with LMS administration, SCORM/xAPI standards, and learner analytics.
– Understanding of Wing’s service lines (assistants, marketing, operations) and related workflows.
– Certification or coursework in Instructional Design, Learning Technologies, or Education.
Department: Learning & Development
Work Setup: Remote / Hybrid
Compensation: PHP 45,000–55,000/month (based on experience and performance)
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