Crisp: Technical Customer Support Specialist (EU Timezone)
April 3, 2026
Headquarters: Massachusetts
URL: https://www.hbtravels.net
Location: Remote — Work From Anywhere
Job Type: Full-Time or Part-Time
Schedule: Flexible Hours
About the Role
We are seeking a detail-oriented and customer-focused Travel Reservations Agent to join our growing remote travel team. In this role, you will assist clients in planning and booking travel experiences while providing exceptional customer service from inquiry through completion of travel.
This position is fully remote and ideal for individuals who enjoy helping others, are highly organized, and thrive in a flexible work-from-home environment.
What You’ll Do
- Assist clients with travel reservations including cruises, hotels, resorts, tours, and vacation packages
- Research destinations, pricing, and travel options to meet client needs
- Manage booking requests, confirmations, and itinerary updates
- Provide professional customer support via phone, email, and online platforms
- Maintain accurate client records and reservation details
- Communicate travel requirements, policies, and important documentation
- Build lasting client relationships through excellent service and follow-up
What We’re Looking For
- Strong communication and customer service skills
- Excellent organizational and time-management abilities
- Comfortable working independently in a remote environment
- Basic computer proficiency and ability to learn booking systems quickly
- Attention to detail and problem-solving mindset
- Passion for travel and helping people plan experiences
Nice to Have
- Previous experience in travel, hospitality, reservations, or customer service
- Sales or client-facing experience
- Familiarity with online booking platforms or CRM systems
What We Offer
- Fully remote work environment
- Flexible scheduling options
- Ongoing training and professional development
- Supportive team culture
- Opportunities for career growth within the travel industry
How to Apply
If you’re ready to build a flexible remote career in the travel industry, we invite you to learn more about this opportunity.
Click the link below to select a meeting type and attend our informational meeting.
Spots are limited, so we encourage you to reserve your session as soon as possible.
We look forward to connecting with you!
To apply: https://weworkremotely.com/remote-jobs/hb-travels-travel-reservations-agent-remote
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