About Us

Close is building the modern CRM for small, scaling businesses – just like us.

Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships.

Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped – meaning we’ve accepted no outside funding – and fully remote since 2016. The way we’ve chosen to build our business allows us to chart our own course.

Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace — we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.

About the Role

We’re looking for a Senior Product Marketing Manager to join our Product Marketing and Lifecycle Marketing team.

As a Sr. PMM, you’ll play a key role in one of the most exciting periods in Close’s history. You’ll own go-to-market strategy for key product areas, define messaging and positioning, and execute high-impact launches. You’ll also work cross-functionally with Product, Sales, and Marketing to tell compelling stories, build customer advocacy, and help shape how Close is perceived in the market.

You’ll report to our Head of Product Marketing and collaborate deeply with our Product Pods to influence roadmap, align on GTM priorities, and bring new products to life!

You are

A seasoned PMM (5+ years) with B2B SaaS experience
Strong in launch strategy, capable of leading complex, cross-functional GTMs
A storyteller who can translate technical value into customer impact
Comfortable being scrappy, writing content, interviewing customers, conducting research and more
Excited to influence Close’s narrative, especially in the era of AI
Excitement for the sales space and the challenges of helping small and scaling businesses.
Collaborative, adaptable, and energized by change

You will

Lead GTM strategy and execution for key product areas and launches
Own messaging and positioning for new and existing product areas
Partner closely with Product, Marketing and Sales to ensure alignment across teams
Help shape our AI narrative and bring clarity to how AI drives value for customers
Create launch content, web copy, videos, decks, enablement, etc. that moves the needle
Track trends in sales tech and CRM innovation (including AI) to inform messaging and product strategy
Collaborate with customers and Success to develop advocacy stories
Bring best practices and fresh ideas to our growing PMM team