Client is looking for a Lead in the PMO to drive and manage from a senior leadership perspective the Release Management and Continuous Improvement discipline.

Complete Description: 

·         This position is housed under the Department of Health Care Finance in direct support of the DC Access System (DCAS). The Department of Health Care Finance is looking for a well-seasoned staff who will oversee the various aspects and subsets of the SDLC within the PMO.

·         The Continuous Improvement Manager facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization. Ensures initiatives are aligned with corporate strategic goals and timelines. Implementing goal alignment activities with cross functional teams. Manages a portfolio of project directed at reducing waste and improving quality to provide greater value. Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process.

·         In addition to this lead in the PMO will be responsible for conducting regular release meetings with multiple disciplines in DCAS to ensure delivery of anon-time product.

·         Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties

·         This role will be responsible for driving the culture of sustainable continuous improvement, operational excellence and delivering business expectations

·         Delivering and monitoring quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls.

·         The resource must have a proven track record of SDLC completion, excellent understanding and ability to implement project management methodologies, proven experience with vendor management and must be well-versed in district policies and procedures.

·         Lead the management, implementation, and reporting of these large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and helping to determine staffing decisions based on current organizational capabilities and future needs ensuring cross-functional alignment and collaboration

·         Collaborates with other department managers and directors to prioritize work, set deadlines and assign resources for standardized processes to be upheld throughout the SDLC

·         Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon by supporting the DCAS program

·         Delivers value by managing a portfolio of work for customers while offering strategy and alignment for success of the PMO

·         Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness

·         Work directly with the vendor and stakeholders to reduce confusion and manage expectations

·         Ensure a consistent reporting and daily management cadence as well as accountabilities from and roles / responsibilities of key stakeholders

·         Monitors compliance to project management standards, policies, procedures and templates

·         Successfully leads project management transformation/change management initiatives

·         Escalation point for all direct reports, senior management and directors

·         Applies project management methodology, best practices and standards