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Introduction

Elite Software Automation (ESA) is a boutique consulting firm that transforms successful, fast-growing businesses into dominant market players through comprehensive operational optimization.

Our clients are established 7 and 8 figure enterprises with service-intensive business models. They excel at client acquisition and sales, but face severe operational challenges as they scale. Their back-end operations struggle with process effectiveness, system inadequacy, and automation deficiency. Growth creates chaos. Chaos forces stabilization. Stabilization stalls growth. The cycle repeats, each iteration more expensive and less effective.

This is where we come in.

We don’t implement cookie-cutter solutions or recycle methodologies. We don’t take requirements and build what clients ask for. We investigate their businesses at a granular level, identify actual root causes of their profit erosion, and re-engineer their operations from first principles.

We design and implement comprehensive custom business processes that ensure effective and efficient operation across all business areas. We build custom systems that enforce correct process execution and eliminate human error, sabotage, and information loss. We automate all repetitive logic, removing manual effort and making execution instant.

This is possible because of our unique approach: focused and methodical execution, dedicated attention to each client’s specific business circumstances, extreme detail orientation, and our in-house custom technology and methodology. We don’t outsource anything. Everything is executed by our full-time in-house team of expert business process analysts and full-stack technical experts.

What we offer you if you’re qualified:

You won’t write reports that executives ignore. You won’t implement solutions that don’t work. You won’t take requirements from clients and translate them into technical specifications.

You’ll go into inefficient and overwhelmed business operations and actually fix them from root to core. You’ll have real autonomy to design custom solutions based on first-principles thinking. You’ll have real accountability for actual business results. You’ll work without corporate politics, without useless meetings, without reports for the sake of reports. Just you, the problem, and the authority to solve it.

And you’ll be paid accordingly. Pay increases tied to results delivery, not tenure. Work from anywhere in the world. Flexible schedule. The freedom to make your own decisions and be at your most productive.

If you want validation, safety, and easy work, go elsewhere. If you want to do the hardest, most intellectually demanding process optimization work that exists and be rewarded for delivering impossible results, keep reading.

We are selective about both clients and team members. We vet our prospective clients rigorously and work only with mature businesses where our services will make a real difference. We ensure our methodology is always followed and our clients commit to working with it. This is a cooperative relationship where we focus on business results and help define how to achieve them.

Full Description On Our Site

This job listing is incomplete due to the job board’s word limit. Click “Apply” to see the full job description and application on our jobs site.

How Our Organization Works

Our goal with every single project we undertake is improving the actual day-to-day operation of our client’s business, and doing so quickly.

To achieve that, we operate with a rigorous methodology that considers things holistically and accomplishes excellence in both business processes and technology/systems, without mixing up important business decisions with technical details and deliverables.

First, process decisions are made based on what is good for the business. This is a thorough process involving both a comprehensive investigation of current day-to-day operations and conceptual design of new business processes engineered to make operations better.

Then a separate set of technical experts work with you to create innovative technical solutions that fit those business needs and requirements.

Clear delineation of expertise is enforced and utilized: business experts don’t make technical decisions by themselves and technical experts don’t make business decisions by themselves, but both are accountable to work proactively together, raising and resolving questions or issues until the solutions actually achieve the expected results in our clients’ organizations.

Full Description On Our Site

This job listing is incomplete due to the job board’s word limit. Click “Apply” to see the full job description and application on our jobs site.

Role of Business Process Analyst in ESA

In this job, you will be ultimately responsible for creating the results for our clients’ business operations. You will be responsible for the client’s business processes and continuous improvements to their day-to-day business operations.

When you get a new client, it will be your responsibility to thoroughly investigate the client’s day-to-day operations and reconstruct the client’s current business processes. You will examine all their current systems, data, records, documents, communication logs, and other artifacts of their business. You will interview all their key staff, managers, and other individuals. You will conduct other investigation as appropriate. And you will ultimately reconstruct in detail the client’s current as-is business processes, capturing all appropriate process scenarios, structure, and other inner workings of the business processes.

You will then use your business process expertise to improve the client’s business processes in a way that will enable a more profitable, efficient, and scalable business. You will craft individualized custom solutions and not be boxed in to any cookie-cutter solutions. You will actually work from root principles to find sub-optimalities and issues in current business processes and then re-engineer the business processes of the client and define the exact desired processes that will need to be implemented to achieve the results goals, and it will be your responsibility to ensure that the desired processes you engineer will actually be able to successfully work in our client’s day-to-day business operations.

You will then work with our technical team to get a systems solution conceptualized and implemented in a way that will actually implement, enforce, and automate the desired to-be processes in the client’s business. While it is the technical team who is responsible for the technical side of the engagement, you will work with them to ensure that the design meets the business needs and enables implementation of the desired business processes. It is your responsibility to ensure that as the systems are built and made ready for implementation, that they meet the needs of implementing the desired processes you defined and will work for the client’s day-to-day business.

You will then lead the implementation of these processes and systems into the client’s actual business operations, and make them the client’s new day-to-day reality. You will discover issues during implementation, you will discover the need to refine your improvements, and you will need to follow through on those needs. Ultimately, the actual end-to-end day-to-day resulting operations in the client’s business are your responsibility and you will need to work to make sure these processes and systems powering them are refined to achieve the desired results. As our clients evolve their businesses you will need to continue to evolve their processes and systems to power their growth, efficiency, and profitability as time goes on.

This is an extremely rigorous and thorough job. A very methodical approach is required to execute it. There is a lot of complicated decision making and responsibility in this job, and while there is a lot of independence offered in the job, there also is a great expectation of responsibility and you will be held to account for results on a frequent and regular basis. This job requires 100% full-time focus and 100% full-time effort. It is impossible to execute this job while doing other things on the side. You should only apply to this job if you are eager to commit to it and to work very hard to deliver exceptional results. Your performance and your career progression within the company will be evaluated by these results and they will not be easy to achieve.